Customer Care
Frequently Asked Questions
Is it safe to ship my purchase to another country?
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Can I have my purchase shipped to my door?
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Can someone else sign on my behalf for delivery of my purchase that has been shipped to me?
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Is VAT included in shipping?
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How long will it take for me to receive my Shimansky purchase once it has been shipped?
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I purchased a diamond engagement ring but it is not to my fiancé’s tastes. Can we exchange it for a different engagement ring of the same value?
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